01
Read the coverage schedule
Compare what applies at the start and what changes later. If the document uses prorated or lifetime, ask the provider to explain those terms for your ownership and roof.
(214) 807-0414Request an assessmentWarranties
Roof warranties: compare the promise, not just the years.
Product defects and installation work are different questions. Read the documents proposed for the exact roof, then compare who is responsible, what is covered and how a claim is made.
In short
Ask which manufacturer document applies to the named product. Check the covered defects and whether removal, replacement labor or other costs are included.
- Workmanship coverageAsk whether installation work has separate coverage, who provides it and how a reported problem is assessed. Do not infer these terms from the product warranty.
- Enhanced coverageIf enhanced coverage is proposed, ask for its eligibility requirements and confirmation that the specified contractor, products and registration qualify.
02
Ask about exclusions before work
List the proposed roof assembly and any planned additions. Ask the provider which conditions, maintenance duties, alterations or installation requirements affect coverage.
03
Keep the handover documents
Request the applicable terms, product names, invoice, installation record and any required registration confirmation. Ask about transfer procedures before relying on coverage after a sale.
Questions
Useful answers, without overpromising.
Does a lifetime warranty predict how long the roof will last?
Do not use a warranty label as a service-life forecast. Read how that particular document defines the term.
Which warranty matters more?
Compare the problem each document addresses. Neither a product promise nor a workmanship promise automatically covers every cause or cost.
What warranty does Jacob provide?
No particular Jacob warranty duration or coverage is stated in this guide. Request the terms proposed for your project in writing, including who provides them and any conditions.
What if the contractor stops trading?
Check who is responsible for each promise and how to contact that party. Do not assume another contractor or manufacturer must take over an obligation.
Can another contractor carry out repairs?
Before authorizing work, ask the warranty provider what notification, inspection and repair procedures apply. Keep the answer with the warranty documents.
Assessment request
Tell us what is happening at the property.
Short, routing-only questions. Nothing here asks you to diagnose the roof yourself.