A roof project should be understandable from first look to final record.

A clear project record connects what was observed, what was agreed, what changed and what was completed. The Jacob standard sets out that approach: an assessment you can read, a scope you can compare and a record you can refer to later.

Request an assessment

Hands holding a phone photographing step flashing where a shingle roof meets a brick wall.

What this covers

Three things the assessment settles.

01
Observe
Separate visible condition, owner-reported history, access limitations, and unresolved unknowns.
02
Explain
Translate technical details into condition, consequence, urgency, alternatives, and next action.
03
Record
Keep photographs, scopes, approved changes, product details, milestones, closeout, and real warranty documents.

An overhead view of a two-storey brick house showing the whole roof at once — hipped planes, valleys and vent stacks — with the drive and lawn around it.

What to know

Clear decisions begin with the right distinctions.

Individual metal step flashings stepping up a rough limestone wall where a shingle plane meets it, the shingle courses running away below.

Before work

Define access, protection, included components, exclusions, allowances, change authorization, schedule conditions, communication, and cleanup.

During work

Record material delivery, relevant concealed conditions, approved changes, critical details, progress, and property protection without turning the project into theatre.

At handover

Verify the agreed scope, close open items, document cleanup, provide product and warranty records, and preserve future maintenance priorities.

Questions

Useful answers, without overpromising.

Is this a warranty or certification?

No. It is the operating and documentation standard. Contract terms, warranties, qualifications, and service commitments are published only from verified records.

Does documentation guarantee that nothing will go wrong?

No. It improves clarity, traceability, and decision quality; it does not eliminate weather, concealed conditions, material variation, or construction risk.

Who ends up holding the record?

You do, and it stays with the property rather than with us. The photographs, the approved scope, every change that was authorised, the products actually installed and whatever warranty documents exist belong in one file the owner keeps. That is the point of the whole arrangement: the file outlives the job and the relationship, and it is what turns the next decision on this roof into a short conversation instead of a fresh investigation.

What if I disagree with something in the record?

Say so, and say it while the work is still open, because a disputed observation is far easier to settle when the roof can still be looked at. A record is a description of what somebody observed, not a verdict, and one the owner does not recognise is worth resolving on the property rather than by email afterwards. Where a disagreement stands, an honest record carries both readings rather than quietly keeping one.

Assessment request

Tell us what is happening at the property.

Short, routing-only questions. Nothing here asks you to diagnose the roof yourself.