Dallas–Fort WorthWhat we do

Hail and storm

Document what the storm changed—without promising what it means for coverage.

North Texas storms can affect roofing and connected exterior components, but not every mark is hail damage and no contractor can guarantee a coverage outcome. Start with safe, dated documentation.

Request an assessment
A North Texas street just after a storm, pavement wet and reflecting a broken sky, small branches across the kerb.

What this covers

Three things the assessment settles.

  1. 01

    Condition evidence

    Record visible roof surfaces, soft metals, flashings, vents, gutters, and related exterior indicators.

  2. 02

    Plain boundaries

    Jacob documents construction conditions; carriers determine coverage and licensed public adjusters have a separate role.

  3. 03

    No deductible games

    Texas law does not allow contractors to waive, rebate, or absorb a property-policy deductible.

A hard-edged storm shelf cloud advancing over flat North Texas terrain, rooflines a thin band along the bottom.

What to know

Clear decisions begin with the right distinctions.

Macro view of asphalt-shingle granules showing colour variation and surface wear.

After a storm

Stay off the roof. From the ground, look for active water entry, fallen limbs, displaced materials, and blocked drainage. Protect interiors safely and document the time and visible conditions.

Hail, wear, and other marks

Assessment considers pattern, material response, collateral indicators, age-related wear, manufacturing/installation conditions, and other possible causes. A photo alone may not settle the cause.

Insurance education, not adjusting

A contractor may discuss construction scope and estimate. Jacob will not advertise that it represents a policyholder, negotiates coverage, or can recover a particular amount.

Choose a starting point

Match the next step to the condition.

A short, non-diagnostic guide for working out what kind of assessment conversation to prepare for.

What best describes the property today?

Decision support

Choose a starting point.

Four situations, and the sensible next move for each. It does not diagnose a roof, decide insurance coverage, or stand in for somebody looking at the property.

  • What the next step actually is
  • What to have ready before anyone arrives
  • What we will not ask you to do

Questions

Useful answers, without overpromising.

Does hail nearby mean my roof is damaged?

No, and this is the single most common misunderstanding after a storm. A hail report says that stones of a given size were observed somewhere in a postcode. It cannot tell you whether your roof took an impact, whether a neighbour's tree sheltered one plane, or whether what is up there now was already there last year. The report establishes that an event happened. Only looking at the roof establishes what it did to yours.

Can a roofer waive my deductible?

No, and be wary of anyone who offers. Texas law prohibits a contractor from waiving, rebating or absorbing your insurance deductible, and an offer to do so is usually paid for somewhere else in the job — inflated quantities, cheaper components, or work that quietly does not happen. The deductible is your share of the claim. A contractor who proposes to make it disappear is proposing something you would not want in writing.

How soon after a storm should the roof be looked at?

Once the weather has passed and it is safe, and sooner rather than later for the sake of the record rather than the repair. What degrades over time is not the damage but the ability to tell it apart from what came afterwards — a second storm, a repair, or somebody else working on the roof. A dated set of photographs taken while conditions are still attributable is worth more than the same set months on, and none of it requires anybody to climb up.

What is the difference between a roofer's report and an adjuster's scope?

The purpose behind each and the authority attached to it. A roofer's report describes construction conditions, and separately prices the work that contractor would do. An adjuster's scope is prepared for the carrier and reflects the carrier's view of the loss. They can describe the same roof and not agree, and neither is evidence about the other. Reading a policy, deciding coverage and negotiating it are roles a roofing contractor does not hold.

Assessment request

Tell us what is happening at the property.

Short, routing-only questions. Nothing here asks you to diagnose the roof yourself.

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