After a storm
Stay off the roof. From the ground, look for active water entry, fallen limbs, displaced materials, and blocked drainage. Protect interiors safely and document the time and visible conditions.
(214) 807-0414Request an assessmentHail and storm
North Texas storms can affect roofing and connected exterior components, but not every mark is hail damage and no contractor can guarantee a coverage outcome. Start with safe, dated documentation.
Request an assessment
What this covers
Record visible roof surfaces, soft metals, flashings, vents, gutters, and related exterior indicators.
Jacob documents construction conditions; carriers determine coverage and licensed public adjusters have a separate role.
Texas law does not allow contractors to waive, rebate, or absorb a property-policy deductible.

What to know

Stay off the roof. From the ground, look for active water entry, fallen limbs, displaced materials, and blocked drainage. Protect interiors safely and document the time and visible conditions.
Assessment considers pattern, material response, collateral indicators, age-related wear, manufacturing/installation conditions, and other possible causes. A photo alone may not settle the cause.
A contractor may discuss construction scope and estimate. Jacob will not advertise that it represents a policyholder, negotiates coverage, or can recover a particular amount.
Choose a starting point
A short, non-diagnostic guide for working out what kind of assessment conversation to prepare for.
Decision support
Four situations, and the sensible next move for each. It does not diagnose a roof, decide insurance coverage, or stand in for somebody looking at the property.
Questions
No, and this is the single most common misunderstanding after a storm. A hail report says that stones of a given size were observed somewhere in a postcode. It cannot tell you whether your roof took an impact, whether a neighbour's tree sheltered one plane, or whether what is up there now was already there last year. The report establishes that an event happened. Only looking at the roof establishes what it did to yours.
No, and be wary of anyone who offers. Texas law prohibits a contractor from waiving, rebating or absorbing your insurance deductible, and an offer to do so is usually paid for somewhere else in the job — inflated quantities, cheaper components, or work that quietly does not happen. The deductible is your share of the claim. A contractor who proposes to make it disappear is proposing something you would not want in writing.
Once the weather has passed and it is safe, and sooner rather than later for the sake of the record rather than the repair. What degrades over time is not the damage but the ability to tell it apart from what came afterwards — a second storm, a repair, or somebody else working on the roof. A dated set of photographs taken while conditions are still attributable is worth more than the same set months on, and none of it requires anybody to climb up.
The purpose behind each and the authority attached to it. A roofer's report describes construction conditions, and separately prices the work that contractor would do. An adjuster's scope is prepared for the carrier and reflects the carrier's view of the loss. They can describe the same roof and not agree, and neither is evidence about the other. Reading a policy, deciding coverage and negotiating it are roles a roofing contractor does not hold.
Assessment request
Short, routing-only questions. Nothing here asks you to diagnose the roof yourself.